Responsible Gaming at 7bzbd

Our Commitment to Responsible Gaming

At 7bzbd, we believe that gambling is a form of entertainment — not a way to make money or escape from problems. We are committed to ensuring that every player who visits our platform in Bangladesh has access to a safe, fair and controlled gaming environment. Our responsible gaming programme is built on transparency, player protection and the belief that prevention is far better than intervention.

We provide a range of tools designed to help players manage their gambling activity responsibly. These tools are available directly within your 7bzbd account settings and can be activated at any time by contacting our 24/7 customer support team. We actively encourage all players to use them — not just those who feel they have a problem.

Our Player Protection Tools

7bzbd offers six core responsible gaming tools. Every tool listed below is available to all registered players on the platform at no extra cost. To activate any tool, simply contact our live support team.

How to Set and Manage Your Limits

Setting limits on your 7bzbd account is straightforward. The process is designed to be quick and accessible from any device — whether you are in Dhaka, Chittagong, Sylhet or anywhere across Bangladesh.

All limits you set are binding. 7bzbd's systems enforce them automatically — no manual override is possible during the active period. This is intentional: the tools are designed to protect you even when you feel the urge to override them in the moment.

Self-Exclusion — Taking a Longer Break

Self-exclusion is a formal, binding agreement between you and 7bzbd to close or suspend your account for a defined period. It is the strongest tool available to players who feel that gambling is having a negative impact on their life, finances or relationships. Once activated, it cannot be reversed before the chosen period expires — regardless of the circumstances.

Available self-exclusion periods at 7bzbd are: 6 months, 1 year, 2 years, 3 years and 5 years. A permanent self-exclusion option is also available for players who wish to close their account indefinitely. During any self-exclusion period, 7bzbd will make reasonable efforts to prevent you from opening a new account on the Platform.

1. Contact 7bzbd customer support via live chat and state that you wish to activate self-exclusion.
2. The support agent will ask you to confirm your identity and select your preferred exclusion period (6 months to permanent).
3. Your account will be suspended immediately. Any remaining balance will be withdrawn to your registered payment method (bKash, Nagad, Rocket, bank account) within 5 business days.
4. You will receive a written confirmation via SMS to your registered mobile number. This serves as your formal record of the self-exclusion agreement.

Recognising the Warning Signs

Problem gambling can affect anyone, regardless of age, income or background. Being aware of the warning signs — in yourself or in someone you care about — is an important first step. The signs below are not exhaustive but are among the most commonly reported by players who later sought help.

• Gambling with money intended for essential expenses such as rent, food, utilities or children's school fees.
• Feeling restless, irritable or anxious when not gambling, or when attempting to reduce or stop.
• Chasing losses — placing larger or riskier bets to try to recover money already lost.
• Lying to family, friends or employers about how much time or money you spend on gambling.
• Borrowing money, taking loans or selling personal possessions in order to fund gambling activity.
• Gambling as a way to escape stress, anxiety, depression or other difficult emotions rather than as entertainment.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to reach out to our support team, activate the self-exclusion tool or seek professional guidance. Help is available, and asking for it is always the right choice.

Tips for Playing Safely

Responsible gaming is not only about knowing when to stop — it is also about establishing healthy habits before problems develop. These five principles apply to every 7bzbd player, whether you are a casual weekend player or a regular visitor to the Platform.

1. Set a gambling budget before you start each session and never exceed it — treat it exactly as you would any other entertainment expense, like a cinema ticket or a meal out.
2. Only gamble with money you can genuinely afford to lose. Never use borrowed funds, salary advances, savings intended for family needs or money owed to others.
3. Take regular breaks during your session. Step away from the screen, stretch and return with a clear head. Use the session time limit tool to make breaks automatic.
4. Do not gamble when you are tired, stressed, emotionally upset or under the influence of alcohol. Your decision-making is impaired in these states, which increases both the risk of loss and the likelihood of chasing losses.
5. Remember that gambling outcomes are determined by random number generators (RNG) — no strategy, pattern recognition or past result can predict or influence the next outcome. Treat every session as entertainment, not as an investment.

Age Verification — 21+ Policy

7bzbd operates a strict 21+ age policy. All players must be at least 21 years of age to register an account, make a deposit or place any wager on the Platform. This is not a guideline — it is a non-negotiable requirement enforced at account creation through our KYC (Know Your Customer) verification process.

During KYC verification, players will be required to submit a government-issued identity document (National ID card, passport or birth certificate) confirming their date of birth. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. If you are a parent or guardian in Bangladesh and believe that a minor in your household has registered on 7bzbd, please contact our support team immediately.

Need Help? We Are Here 24/7

If gambling is causing you stress, financial difficulties or affecting your relationships, please do not wait. Our trained customer support team is available around the clock via live chat on the 7bzbd Platform. Every conversation is treated with complete confidentiality. There is no judgement — we are here to help, not to question your choices.

If you feel your situation requires professional counselling beyond what our support team can provide, we encourage you to reach out to a qualified mental health professional or financial counsellor in your city — whether you are in Dhaka, Chittagong, Khulna, Rajshahi, Sylhet, Barisal, Rangpur or Mymensingh. Your wellbeing comes first, and seeking help is a sign of strength.