7bzbd Privacy Policy — How We Handle Your Data

1. Introduction

This Privacy Policy ("Policy") applies to all users of the 7bzbd website located at 7bzbd.org and to all services, features and content offered through the Platform. 7bzbd is committed to protecting the privacy of its players and to handling personal data responsibly, transparently and in accordance with applicable data protection principles.

By registering an account or using the 7bzbd Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

Data We Collect — At a Glance

2. Information We Collect

7bzbd collects personal information through several channels. The information we collect depends on how you interact with the Platform and what services you use. The main categories are set out below.

3. How We Use Your Information

7bzbd uses the personal data it collects for the following purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent.

• To create and manage your 7bzbd account, verify your identity and age, process your deposits and withdrawals, and deliver the services you have requested.
• To detect and prevent fraud, money laundering, account abuse, bonus misuse, and any other activities that violate the 7bzbd Terms & Conditions or applicable law.
• To personalise your experience on the Platform, including recommending game categories and promotions that may be relevant to your preferences and playing history.
• To communicate with you about your account, including transaction confirmations, security alerts, support responses and important updates to our Terms or this Policy.
• To support responsible gaming obligations, including monitoring for patterns that may indicate problem gaming behaviour, applying deposit limits or session restrictions, and actioning self-exclusion requests.
• To analyse Platform performance, identify technical issues, conduct internal research and improve the overall quality of the 7bzbd service for all players in Bangladesh.

4. Legal Basis for Processing

7bzbd processes your personal data only where there is a legitimate legal basis for doing so. The legal bases we rely on are as follows:

• Contract performance — processing is necessary to provide the services you have signed up for, including account management, payment processing and game delivery.
• Legal obligation — processing is required to comply with anti-money laundering laws, age verification requirements, responsible gaming regulations and other applicable legal obligations.
• Legitimate interests — processing is carried out for fraud prevention, Platform security, improving services and maintaining the integrity of the gaming environment, where these interests are not overridden by your rights.
• Consent — where we send you optional marketing communications or use non-essential cookies, we will ask for your consent first. You may withdraw consent at any time by contacting customer support.

5. Sharing Your Information

7bzbd does not sell your personal data. We share data with third parties only in the limited circumstances described below, and only where we have ensured that the recipient maintains appropriate data protection standards.

• Payment processors — we share the minimum transaction data required with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa and Mastercard to process your deposits and withdrawals securely.
• Game providers — game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi may receive session and wager data to facilitate gameplay, calculate outcomes and resolve disputes under their own certified RNG systems.
• Regulatory and law enforcement authorities — 7bzbd will disclose personal data to competent authorities when required to do so by applicable law, court order or regulatory requirement, including for anti-money laundering investigations.
• Technology and security service providers — we may share limited technical data with our hosting, infrastructure, fraud detection and cybersecurity partners who process data on our behalf under strict confidentiality agreements.

Any third party that receives data from 7bzbd is contractually obligated to use that data only for the specific purpose for which it was shared, to maintain adequate security measures, and to delete or return the data when the purpose has been fulfilled.

6. Cookies and Tracking Technologies

7bzbd uses cookies and similar tracking technologies to operate the Platform and improve the user experience. Essential cookies are required for the Platform to function correctly — for example, to maintain your login session, remember your language preference and load game content. These cannot be disabled without impairing your ability to use the Platform.

We may also use analytics cookies to understand how players interact with different sections of the Platform so that we can improve navigation, game loading performance and promotional relevance. You may manage non-essential cookie preferences by contacting our customer support team. Continued use of the Platform after being informed of cookie use constitutes acceptance of their use.

7. Data Retention

7bzbd retains your personal data for as long as your account remains active and for a period of time thereafter as required to fulfil the purposes described in this Policy, or as required by applicable law. Account and transaction records are typically retained for a minimum of five years following account closure to comply with financial record-keeping obligations.

Where you request account closure and there are no outstanding legal holds, your personally identifiable information will be anonymised or deleted within a reasonable timeframe, subject to our legal retention obligations. Anonymised aggregate data (which cannot identify you) may be retained indefinitely for statistical and research purposes.

8. Your Rights

As a player on the 7bzbd Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our customer support team via live chat or at the support email address listed at the bottom of this Policy.

• Right of access — you may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within 30 days.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure — subject to our legal retention obligations , you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing was unlawful.
• Right to restriction — you may ask us to restrict processing of your personal data in certain circumstances, for example while a complaint or accuracy dispute is being investigated.
• Right to object — you have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis, and to opt out of receiving direct marketing communications at any time.

We will respond to all rights requests within 30 days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

9. Security of Your Data

7bzbd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the 7bzbd Platform, secure server infrastructure with access controls, regular security audits, and staff training on data handling procedures.

While 7bzbd takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, 7bzbd will notify affected players without undue delay and will take all necessary remedial steps. You are also responsible for maintaining the security of your own account credentials — choose a strong, unique password and never share it with anyone.

10. Children and Minors

The 7bzbd Platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our customer support team immediately.

11. Changes to This Policy

7bzbd reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where the changes are significant, we will use reasonable efforts to notify registered players via the contact details held on their account prior to the changes taking effect.

Your continued use of the Platform following the publication of any changes to this Policy will constitute your acceptance of those changes. If you do not agree with the revised Policy, you should stop using the Platform and contact the customer support team to request account closure.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how 7bzbd handles your personal information, please contact our customer support team. Our team is available 24 hours a day, 7 days a week via live chat on the Platform.

Support Email: [email protected]